Costa Cruises

Italian Luxury on the Waves of the World’s Oceans
Founded in 1854 in Genoa, Italy, Costa Cruises began as a family business under the name Giacomo Costa fu Andrea. Initially focused on cargo transport, the company shipped olive oil and textiles between Italy and Mediterranean ports. Thanks to its strategic location and entrepreneurial spirit, the company grew rapidly, acquiring its first specialized cargo ship in 1924.

A turning point came in the post-war era: in 1948, Costa launched its first passenger voyage from Genoa to South America aboard the Anna C. This marked the company’s transition from cargo to passenger services, opening new growth opportunities. Between the 1950s and 1970s, Costa Cruises expanded its fleet, introducing the Federico C — one of the first ships equipped with air conditioning and private cabins. The company opened new routes across the Mediterranean, Northern Europe, South America, and the Caribbean.

In 1986, Costa became the first European cruise line to operate regular routes to the Caribbean, strengthening its global market presence. In 1997, a major milestone was reached when Carnival Corporation & plc, the world’s largest cruise conglomerate, acquired a controlling stake in Costa Cruises. This spurred fleet modernization, technological innovation, and enhanced services.

In the 21st century, Costa Cruises focuses on sustainability. Its flagship vessels, Costa Smeralda and Costa Toscana, run on liquefied natural gas (LNG), reducing CO₂ emissions and ensuring greener voyages. Costa’s ships boast contemporary designs inspired by Italian culture, fine dining led by renowned chefs, and a wide range of family-friendly entertainment.

Why Choose Costa Cruises?
Costa Cruises offers more than a journey; it’s an immersion into Italian hospitality, style, and cuisine. Every cruise is filled with themed evenings, world-class shows, spa treatments, and excursions to the world’s most beautiful ports. Children enjoy age-specific clubs, while adults relax at pools, gyms, or wine tastings.

Key Facts about Costa Cruises:
• 170 years of experience in cargo and passenger transportation.
• Fleet of modern ships, including LNG-powered vessels.
• Routes in over 60 countries: from the Mediterranean and Caribbean to Asia and South America.
• Pioneers in sustainability among cruise lines.
• “Italian home at sea” service — warmth, comfort, and attention to detail.

Awards and Recognition of Costa Cruises

Costa Cruises regularly receives prestigious international awards that confirm its leadership in the cruise tourism industry, environmental responsibility, and service quality.

Key Awards:
• "Best Cruise Line in the Mediterranean" by Cruise Critic (various years).
• "Green Star" Award for the use of environmentally friendly technologies and efforts in environmental conservation.
• "World Travel Awards" in the category "Leading Cruise Company in Europe."
• Recognition for innovations in sustainable development from international environmental organizations.
• "Best Family Cruise Line" Award for entertainment and services for families with children.

Social Responsibility and Charity

Costa Cruises actively supports social initiatives and environmental programs aimed at improving the quality of life in society and preserving the environment.

Key Charitable and Social Projects:
• Collaboration with international charitable foundations: supporting educational, medical, and environmental projects in various countries.
• "4GOODFOOD" Program: focused on reducing food waste, decreasing resource consumption, and providing food for the needy through collaboration with local organizations.
• Ocean Protection Initiatives: supporting research expeditions, ocean cleanup projects, and marine ecosystem protection.
• Volunteer Activities: company employees participate in community support events and environmental actions in port destinations.
• Educational Programs: organizing seminars to raise passenger awareness of ecology and sustainable tourism.

Interesting facts about Costa Cruises

1. Long history
Costa Cruises was founded in 1854 as a trading company Giacomo Costa fu Andrea in Genoa, Italy. Initially, it focused on transporting olive oil and textiles between Sardinia and mainland Italy. It wasn’t until 1948 that the company embarked on its first passenger voyage.

2. Part of Carnival Corporation
Since 2000, Costa Cruises has been part of Carnival Corporation & plc, the world’s largest cruise company. This allows Costa access to global-scale resources and technologies while remaining focused on the European market.

3. Fleet with an "Italian soul"
Costa Cruises emphasizes its Italian heritage through ship interiors, cuisine, service style, and entertainment. Onboard, you’ll find authentic Italian restaurants, contemporary Italian art galleries, and shows inspired by Italian culture.

Interesting facts about Costa Cruises’ liners

1. World’s first LNG-powered cruise ship
The Costa Smeralda, launched in 2019, was the company’s first ship to use liquefied natural gas (LNG) as fuel, significantly reducing emissions. In 2021, it was joined by the Costa Toscana.

2. Art collections onboard
Some Costa Cruises ships, including Costa Fascinosa and Costa Diadema, feature impressive collections of contemporary art. Many works were created by Italian artists specifically for these vessels.

3. Unique themed cruises
Costa organizes themed cruises such as culinary journeys, sports-themed cruises, and cruises celebrating popular holidays like Carnevale di Venezia or Christmas onboard.

Partnership and sponsorship activities

1. Collaboration with sports clubs
Costa Cruises is the official cruise partner of the Juventus football club. Passengers can enjoy club-related activities, including fan zones and meet-and-greets with team legends onboard.

2. Environmental initiatives
The company actively supports sustainability and ocean cleanliness projects. Its partnership with the World Wildlife Fund (WWF) focuses on marine environment protection. Costa is committed to reducing plastic waste and reusing water onboard.

3. Educational programs
Costa Cruises collaborates with universities and educational organizations to offer onboard learning programs where students explore topics such as sustainability, hospitality, and maritime business.

Little-known facts about Costa Cruises

1. Unique ship names
Many Costa liners are named to evoke positive emotions and reflect Italian culture. For example, Costa Favolosa means "fabulous," and Costa Deliziosa translates to "delicious taste."

2. First cruise to China
Costa was the first international cruise line to launch regular sailings from Chinese ports in 2006, showcasing the brand’s global ambitions.

3. Technology experiments
Certain Costa liners are equipped with smart technology, allowing guests to open cabins with bracelets, place restaurant orders via mobile apps, and navigate the ship using augmented reality.

4. In-house training centers
Costa operates specialized training centers where crew members receive instruction in safety, service, and innovation to maintain a high standard of customer service.

5. First cruises with zero food waste
Costa is working to minimize food waste by collaborating with charitable organizations to donate surplus food at destination ports.

These facts demonstrate that Costa Cruises is not just about travel but also about innovation, culture, and responsibility toward society and the environment. 

Costa Cruises Drink Packages are designed for convenience, cost savings, and premium service, allowing you to enjoy your favorite drinks without the need to pay for each order separately. Below you will find a detailed description of each package so you can choose the one that best suits your needs.

IMPORTANT: beverage package contents and prices may vary depending on the route, liner, and seasonal promotions. You can find out the exact price from your cruise expert when booking your cruise.

Costa Cruises Beverage Packages Terms of Use:
• Packages must be booked for all guests in the cabin.
• Drink packages cannot be purchased for one or several days; they are available only for the entire cruise duration.
• Alcoholic packages are available only for passengers aged 18 and over (or according to the local laws of the country of the itinerary).
• Drink packages can only be used at bars, restaurants, and public dining areas on the ship. Restrictions do not apply to:
    - drinks from the minibar in the cabin;
    - drinks ordered through room service;
    - special drinks that are not included in the package list.
• Drink packages are personal and cannot be transferred or shared with other passengers.
• Guests cannot order multiple drinks at once – only one drink per order.
• Some bars and/or themed restaurants may offer a limited selection of drinks - check the list of bars to place an order.
• In some ports or countries, there may be restrictions on the sale of alcohol while the ship is docked.
• My Cruise and all promotional rates do not include drink packages.
• The cruise company reserves the right to suspend the drink packages at any time.

1. My Drinks Package – Classic all-inclusive selection (€350*)
Ideal for guests who want unlimited access to a wide selection of drinks, including alcoholic and non-alcoholic options, at an affordable price.
The My Drinks Package is the most popular drink package from Costa Cruises, offering unlimited drinks available at bars, restaurants, and buffets onboard.

What’s included?
- Unlimited non-alcoholic drinks, fruit juices, hot drinks (coffee, tea, hot chocolate).
- Various types of beer and table wines (red, white, rosé, sparkling) by the glass.
- Classic cocktails, mixed drinks, and spirits (excluding premium brands).
- A selection of non-alcoholic cocktails.
- Drinks available at all bars, restaurants, and buffets onboard.

What’s not included?
- Premium and aged alcoholic drinks, champagne, exclusive wines.
- Drinks from the minibar in the cabin.
- Beverage service through room service.

2. My Drinks Plus Package – Premium experience (€460*)
Ideal for guests who prefer premium wines, cocktails, and elite spirits.
For true connoisseurs, the My Drinks Plus package offers an extended selection of high-quality wines, champagne, premium spirits, and exclusive cocktails.

What’s included?
- All drinks from the My Drinks Package +
- Premium alcohol (elite whiskey, gin, rum, tequila, cognac).
- Signature cocktails from Costa Cruises.
- Extended selection of aged wines, champagne, and sparkling wines.
- Freshly squeezed juices and gourmet coffee drinks (espresso, cappuccino, latte).

What’s not included?
- Drinks from the minibar in the cabin.
- Beverage service through room service.
- Wines and alcoholic drinks not included in the package selection.

3. My Soft Drinks Package – Refreshing non-alcoholic selection (€230*)
Ideal for guests who do not consume alcohol, as well as families with children.
The My Soft Drinks Package is a great option for those who enjoy refreshing juices, non-alcoholic beverages, and hot drinks.

What’s included?
- Unlimited non-alcoholic drinks (Coca-Cola, Fanta, Sprite, tonic, etc.).
- Fruit juices (pasteurized and freshly squeezed).
- Non-alcoholic cocktails (mocktails).
- Hot drinks (coffee, tea, cappuccino, latte).

What’s not included?
- Alcoholic beverages.
- Bottled mineral water.
- Drinks from the minibar and room service.

4. My Drinks Meals Package – Drinks only during meals (€220*)
Ideal for guests who want to enjoy drinks only during breakfast, lunch, and dinner.
The My Drinks Meals Package is an economical alternative for guests who do not need unlimited drinks throughout the day but still want to enjoy beverages during meals.

What’s included?
- Unlimited table wines (red, white, rosé, sparkling).
- Draft beer by the glass.
- Juices and mineral water.

What’s not included?
- Drinks outside of mealtimes.
- Cocktails, strong alcohol, and premium drinks.
- Drinks from the minibar and room service.

5. 100% Alcohol-Free Package – A completely non-alcoholic option (€79*)
Ideal for guests who do not consume alcohol at all but still want to enjoy coffee, juices, and premium non-alcoholic cocktails.

What’s included?
- All drinks from the My Soft Drinks Package +
- Freshly squeezed juices.
- Coffee drinks (espresso, cappuccino, latte, tea).
- Premium non-alcoholic cocktails.

What’s not included?
- Alcoholic drinks of any kind.
- Bottled mineral water.
- Drinks from the minibar and room service.

6. Bottled Mineral Water Package – Bottled drinking water (€42*)
Ideal for guests who prefer bottled water.

What’s included?
- A set of 13 bottles (1 liter each) of mineral water.

What’s not included?
- Other beverages, including soft drinks or juices.
- Additional bottled water beyond the previously purchased quantity.

7. Classic Package – Balanced selection (€155*)
Ideal for guests who want a variety of drinks but do not need a full all-inclusive package.
The Classic Package offers a combination of popular drinks, including beer, house wines, and cocktails, at a more affordable price than the My Drinks Plus package.

What’s included?
- Various table wines and beer by the glass.
- A limited selection of cocktails and spirits.
- Juices, hot drinks (coffee, tea).

What’s not included?
- Premium alcoholic drinks and signature cocktails.
- Champagne and exclusive wines.
- Drinks from the minibar and room service.

*The price of packages is indicated for one guest, excluding promotions and discounts, and may vary depending on the liner, route, and duration of the cruise.

Costa Cruises’ optional internet packages allow you to stay connected even during your cruise. The company understands how important it is for guests to connect with family, share special moments, and work online, so it offers several internet package options to suit a variety of passenger needs. Thanks to the extensive Starlink satellite network, every ship has a reliable Wi-Fi connection throughout, even during days at sea. Four Gates Group cruise experts will help you choose the best package and explain all the connection details.

IMPORTANT: Information provided is for informational purposes only and may vary depending on the cruise selected.
Please check with your Four Gates Group cruise specialist for current terms and conditions.

Internet packages from STARLINK
Enjoy the fastest Wi-Fi connection ever on board!
Internet connectivity is made even more efficient thanks to the innovative Starlink broadband service, a satellite constellation from SpaceX.
This technology is revolutionizing the way we use the internet on board, delivering a high-speed and reliable connection like never before.

WHAT ARE THE ADVANTAGES?
Here are some of the key Starlink innovations onboard Costa ships:
- High-speed internet: You’ll have access to a faster, more reliable Wi-Fi connection onboard;
- Global coverage: Thanks to Starlink’s extensive satellite network, Costa can now offer uninterrupted internet connection over large areas of ocean, allowing guests and crew to stay connected with the best Wi-Fi experience;
- Enhanced passenger experience: The ability to surf the internet and share experiences in real time without waiting or interruptions;
- Streamlined operations: With advanced Starlink connectivity, Costa’s crew will be able to optimize various aspects of the ship’s operations, improving communication between ships and shore offices and ensuring a smoother and more efficient cruise.

WHERE TO BUY INTERNET PACKAGES?
Guests can purchase internet packages in advance in two ways:
- Before your cruise, use MyCosta with an average discount of €5.00 per package;
- Onboard, use the Costa app in a few simple clicks.

For cruises in the Mediterranean Sea

 
For cruises in the Caribbean, Emirates and Northern Europe
(Including transatlantic cruises and connecting itineraries to/from the Emirates and Northern Europe)

 
For cruises in South America

 
For cruises in Asia

If a guest wishes to upgrade to a higher package than the one selected, he/she can easily order the upgrade once on board.

NEW! – Internet packages for groups
Purchase Wi-Fi packages in advance at a special price and enjoy the convenience of instant connection with no commitments for your group.
Each participant can choose the package that best suits their needs.
And that’s not all! This price includes the activation fee.
 
For cruises in the Mediterranean Sea

 
For cruises in the Caribbean, Emirates and Northern Europe

 
For cruises in South America

Offer a package that best suits your customers’ needs.

Costa Cruises has developed a wide range of excursion packages that allow our guests to fully immerse themselves in the culture, history, and nature of each port of call. With over 2,500 excursions available, Costa Cruises ensures that passengers experience the most fascinating destinations with certified and qualified guides who provide safe and engaging tours.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

Types of Excursion Packages

1. Costa GoRound – Full Cultural Immersion
Designed for true travelers seeking an in-depth exploration of local culture and history, the Costa GoRound package offers carefully selected excursions combining traditions, cuisine, architecture, and natural beauty.

What’s Included?
• Guided tours with professional guides offering rich historical context.
• Visits to major cultural and natural landmarks.
• Tastings of local cuisine and wine traditions.
• Special activities such as craft workshops, dance lessons, or cooking demonstrations.

Who is it for?
• History, culture, and gastronomy enthusiasts.
• Travelers eager to expand their horizons to the fullest.

2. SHORT TOURS – Ideal for Quick Discoveries
If you have limited time in port but still want to see the highlights, the SHORT TOURS package is perfect for you. These excursions last just a few hours and cover the must-see sights and unique locations of each destination.

What’s Included?
• Compact tours lasting between 2 to 4 hours.
• Visits to the most popular sites without feeling rushed.
• Comfortable transfers and well-planned schedules for a timely return to the ship.
• A balanced approach between sightseeing and free time.

Who is it for?
• Guests who value efficiency and prefer not to spend the entire day on excursions.
• Families traveling with children or elderly relatives.

3. FAMILY FUN – Entertainment for the Whole Family
Traveling with kids can be fun and stress-free with the FAMILY FUN package, featuring excursions designed for families with interactive activities, exciting routes, and educational experiences in a playful format.

What’s Included?
• Child-friendly routes and attractions.
• Visits to amusement parks, zoos, aquariums, and interactive museums.
• Themed activities such as pirate adventures or treasure hunts.
• Optimized schedules catering to both children and adults.

Who is it for?
• Families with children of all ages.
• Parents who want to combine fun and learning for their kids.

4. FOR TEENAGERS ONLY – Excursions Tailored for Teens
This package is specially designed for teenagers, offering thrilling adventures, social experiences, and exploration at their own pace.

What’s Included?
• Active adventures like kayaking, snorkeling, zip-lining, and adventure parks.
• Visits to modern attractions and youth-friendly cultural spaces.
• Opportunities for socializing and team activities with other teens.

Who is it for?
• Teens aged 13 to 17 looking for independence and excitement.
• Parents who want to offer their kids more freedom in a safe environment.

5. UNMISSABLE – Must-See Excursions
The UNMISSABLE package includes the most iconic landmarks and sites in each port, perfect for those who want to experience the essential highlights without extensive research.

What’s Included?
• Visits to the most famous historical sites and natural wonders.
• Guided tours with experienced guides.
• Guaranteed comfort and top-tier organization.

Who is it for?
• First-time travelers who want to see the most important sights.

6. EXTRAORDINARY – Unique and Exclusive Experiences
For those seeking extraordinary and luxurious adventures, the EXTRAORDINARY package offers premium excursions with personalized service and exclusive experiences.

What’s Included?
• Private tours with personal guides.
• VIP access to popular landmarks.
• Unique experiences like hot air balloon rides or deep-sea diving.

Who is it for?
• Travelers looking for unforgettable and extraordinary adventures.

7. My Explorations Excursions Package – Personalized Selection
This package allows guests to create a customized set of excursions from a wide selection, tailoring their journey to personal preferences.

What’s Included?
• Flexibility in choosing excursions.
• The ability to combine different types of tours.
• Options for all tastes and budgets.

Who is it for?
• Travelers who want a highly personalized experience.

Benefits of Costa Cruises Excursion Packages

1. High-Quality Service  
  - Professional licensed guides.
  - Comfortable travel conditions.
  - Well-planned logistics and support services.

2. Flexibility and Variety
  - Packages tailored to different interests.
  - Optimized excursion durations for maximum guest convenience.

3. Exclusive and Unique Routes
  - Access to sites closed to mass tourism.
  - Expert-led custom excursions.
  - Enriched cultural and culinary experiences.

4. Safety and Security
  - All excursions adhere to strict safety standards.

5. Discounts for Children and Teens (Ages 4-14)
*Children under 3 participate in excursions for free. Note: young guests are not assigned seats on excursion buses.

For food enthusiasts and culinary explorers, the Taste Experiences package from Costa Cruises offers a unique opportunity to immerse yourself in the authentic flavors of each port. This package is designed for guests who want to explore regional delicacies and experience the vibrant gastronomic culture of each destination.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

- The package includes various gastronomic offers, with prices and availability depending on the ship, itinerary, and season.
- Each offer within the package is booked separately.
- It is recommended to book activities in advance as availability is limited.
- Some events and tastings may incur an additional charge if they include rare or premium ingredients.
- Wine and alcoholic beverage tastings are only available to guests aged 18 and over.
- Cancellation policies may vary depending on the specific itinerary. It is recommended to check the details before booking.

Why choose Taste Experiences?
- Authenticity and quality. Each experience is carefully curated to offer true traditional flavors using the best ingredients and expert guidance.
- Exclusive access. Enjoy VIP reservations, private tastings, and unique behind-the-scenes experiences at prestigious gastronomic establishments.
- Flexible options. Whether you prefer a casual tasting or a refined dinner, Taste Experiences offers a wide variety of options for different interests.
- Tastings for gourmets. Savor the most famous and signature dishes from each region, guided by experienced chefs and culinary experts.

Gourmet Experience Package - 7 Tasting Journeys (1 adult - 190.00 EUR)
The Gourmet Experience Package - 7 Tasting Journeys is designed for true food connoisseurs who wish to enjoy the best dishes on board Costa Cruises ships. This offer allows guests to visit premium restaurants over seven evenings, where exclusive menus created by celebrity chefs are served.

What’s included in the package?
• 7 exquisite dinners at specialized restaurants on board the ship.
• Menus from leading chefs developed as part of Costa Cruises’ gastronomic project.
• Wine and beverage tastings selected by sommeliers to complement each menu.
• Priority reservations at restaurants and access to special events.

Terms and Conditions
• The package is for one guest and cannot be transferred to another person.
• Valid for guests aged 14 and over.
• Dinners must be booked in advance, especially during peak times.
• Drinks are included at Teppanyaki, "Sushino at Costa," and Pizzeria Pummid’Oro if you have a drinks package; otherwise, they are chargeable.
• Alcoholic drinks are included only during special tastings. Additional drinks are chargeable.
• Guests must adhere to the restaurant dress code (smart casual).
• The package cannot be used partially: if you miss a dinner, it cannot be rescheduled for another day.
• The Archipelago restaurant is unavailable on Costa Fortuna (and on Costa Deliziosa during the world cruise).
• The Teppanyaki restaurant is unavailable on Costa Deliziosa and Costa Fortuna.

*Once on board, speak directly to the head waiter during restaurant opening hours to book lunches and dinners. If desired, you may call the "Call Me Back" service at the restaurant.

Gourmet Experience Package - 3 Tasting Journeys (1 adult - 110.00 EUR)
The Gourmet Experience Package - 3 Tasting Journeys is an excellent choice for guests who want to enhance their cruise with a few exquisite gastronomic experiences. Over three evenings, you’ll enjoy exclusive dishes at premium Costa Cruises restaurants.

What’s included in the package?
• 3 dinners at specialized restaurants on the ship.
• Signature dishes from the world’s top chefs.
• Sommelier-selected wines for perfect gastronomic pairings.
• Priority reservations at restaurants.

Terms and Conditions
• The package can be used throughout the cruise, but no more than one use per evening.
• Non-transferable to other guests.
• Valid for guests aged 14 and over.
• Includes only the specified menu; additional dishes and drinks are chargeable.
• Drinks are included at Teppanyaki, "Sushino at Costa," and Pizzeria Pummid’Oro if you have a drinks package; otherwise, they are chargeable.
• Dress code for restaurants: smart casual.
• If a dinner is missed, it cannot be rescheduled for another day.
• The Archipelago restaurant is unavailable on Costa Fortuna (and on Costa Deliziosa during the world cruise).
• The Teppanyaki restaurant is unavailable on Costa Deliziosa and Costa Fortuna.

*Once on board, speak directly to the head waiter during restaurant opening hours to book lunches and dinners. If desired, you may call the "Call Me Back" service at the restaurant.

Costa Cruises’ spa service offerings are carefully designed to meet various needs, ranging from relaxation to more intensive health restoration treatments. These packages are available for individual guests and couples and include a variety of services such as massages, facials, body wraps, and more. Each treatment is tailored to provide an unforgettable experience with the utmost attention to detail. Guests can enjoy these spa services in a calm, soothing atmosphere, guided by professional therapists and specialists.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

Spa packages can be easily booked before the cruise begins or during the stay on board. Costa Cruises provides personalized recommendations based on guests’ needs so that everyone can find the perfect spa package for themselves.

In addition to standard packages, Costa Cruises also offers a wide range of à la carte services. Guests can choose individual treatments such as deep tissue massages, body exfoliation, specialized facials, or even medical services like teeth whitening and other advanced cosmetic treatments.

A 20% discount is available for selected services under the Costa Club program when booked in advance.

To book your preferred date and time for a visit, please contact the spa center staff directly between 8:00 AM and 10:00 PM.

Rules for using SPA packages
- It is recommended to book spa treatments in advance (online or onboard) as availability is limited.
- The spa service package is valid only for one cruise and cannot be transferred to another trip.
- Spa service packages are intended for one guest and cannot be transferred to other passengers.
- Guests should arrive at the spa area at least 10-15 minutes before the scheduled treatment.
- Services and packages may vary depending on the ship, itinerary, and season.
- Most treatments are available only for guests aged 18 and older.
- Some spa centers offer specific treatments for teenagers (16+) or children accompanied by an adult.
- In case of late arrival, the treatment duration may be shortened without a price reduction.
- The spa administration reserves the right to change the time or type of treatment due to force majeure circumstances.

Spa Services Available on Costa Cruises Ships

1. Massages
• Swedish Massage – a classic massage for relaxation and tension relief.
• Hot Stone Massage – uses heated stones to relax muscles and improve circulation.
• Deep Tissue Massage – ideal for those needing a more intense muscle treatment, especially after physical exertion or a long day.
• Honey Therapy Massage – a special massage aimed at restoring energy and cleansing the skin.
• Lymphatic Drainage Massage – helps stimulate the lymphatic system to remove toxins and improve circulation.

Available Packages:
- Package of 2 Relaxing Massages (for one person – two sessions or for two people – one session each, 50 min.) – €258
- Swedish Massage (50 min.) – €129
- ELEMIS Asian Hot Stone Massage (50 min.) – €149
- ELEMIS Deep Tissue Sports Massage – €149
- Thai Massage with Herbal Compresses (75 min.) – €199
- Bamboo Massage (75 min.) – €179
- Dolce Limoncello Body Scrub & Massage (50 min.) – €169
- Rosemary & Thyme Massage (75 min.) – €149

*Prices exclude the 20% Costa Club discount.

2. Facial Treatments
These treatments focus on skincare, cleansing, hydration, and rejuvenation.
• Deep Cleansing Facial – a basic treatment to clear pores of dirt and excess oil.
• Anti-Aging Treatments – to combat signs of aging using specialized serums and masks.
• After-Sun Skin Recovery – hydration and nourishment for sun-damaged skin.
• Express Skin Care – a quick treatment for those needing a fresh look before an event or meeting.
• Anti-Stress Face Mask – relieves tension and restores skin vitality.
• Collagen Treatments – help restore skin elasticity.
• Deep Exfoliation (Peeling) – removes dead skin cells for a fresher complexion.

Available Packages:
- ELEMIS BIOTEC Facial Treatment – €179
- ELEMIS Pro-Collagen Marine Facial (50 min.) – €149
- Queen of Beauty – €277

*Prices exclude the 20% Costa Club discount.

3. Body Treatments
These procedures improve the appearance and health of the skin.
• Seaweed Wraps – hydrate, nourish the skin, and help detoxify and soothe.
• Mud Wraps – detoxify and cleanse the skin while relieving joint and muscle pain.
• Anti-Cellulite Massage – helps reduce cellulite appearance and improve circulation.
• Chocolate Wraps – a moisturizing and rejuvenating treatment that leaves the skin soft and supple.

Available Packages:
- ELEMIS Intensely Cleansing Salt Scrub (50 min.) – €169
- ELEMIS Seaweed Body Wrap & Massage (75 min.) – €199

*Prices exclude the 20% Costa Club discount.

4. Aromatherapy
This therapy uses essential oils to improve physical and emotional well-being.
• Aroma Massage – a combination of massage and aromatherapy for deep relaxation and restoration.
• Aromatic Baths – infused with essential oils to calm the nervous system and relieve stress.
• Aromatherapy Facials & Body Treatments – soothing, relaxing, and skin-enhancing procedures.

5. Beauty & Hand/Foot Care
• Manicure – classic or spa manicure with high-quality cosmetic products.
• Pedicure – foot care with an optional massage to relieve tension after deck walks.
• Gel Nails – for those who want stylish and long-lasting nails throughout the cruise.

Available Packages:
- Fire & Ice Pedicure (60 min.) – €75
- Fire & Ice Manicure (50 min.) – €49
- Fire & Ice Manicure & Pedicure Combo – €99

*Prices exclude the 20% Costa Club discount.

6. Detox & Body Cleansing
Detox procedures help eliminate toxins and aid body recovery.
• Detox Wraps – use special masks and seaweed for skin purification and improvement.
• Salt & Seaweed Detox Massage – cleanses the skin, reduces swelling, and stimulates the lymphatic system.
• Hydrotherapy – uses water for body detox through hydro massage.

Available Packages:
- Detox Paradise – €377

*Prices exclude the 20% Costa Club discount.

7. Specialized Services
• Medical Facial & Body Treatments – utilize innovative techniques and products for skin enhancement.
• Hydrotherapy Procedures – hydro massage in specialized baths.
• Medical Consultations – assistance from a doctor or therapist for specific needs.

Available Packages:
- Go Smile Teeth Whitening (30 min.) – €185

*Prices exclude the 20% Costa Club discount.

8. Spa Zones & Relaxation Areas
• Thermal Complexes – includes saunas, steam rooms, and hot baths for stress relief and detoxification.
• Relaxation Zones – specially designed for unwinding after treatments.
• Saunas & Jacuzzis – ideal for improving circulation and muscle relaxation.

9. Hair Treatments
- Wash & Blow Dry – €29/39
- Kerastase Elixir Ultime 24 Carat Ritual – €39
- Keratin Complex Express Blow Out – €139
- Beauty King (Men’s Service) – €273
- ELEMIS Pro-Collagen Grooming Treatment with Shave (comprehensive care procedure for men) – €89

*Prices exclude the 20% Costa Club discount.

Costa Cruises offers a variety of additional photo packages that allow passengers to preserve the best moments of their journey. The company’s photographers capture passengers during embarkation as well as throughout the cruise, offering professional photo sessions. All photography services are subject to an additional charge.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

Main Features and Services:
• Embarkation Photos: during boarding, photographers take pictures of each passenger. These photos are available for viewing and purchase in the onboard photo shop on the same evening.
• Professional Photo Sessions: during the cruise, you can book individual or group photo sessions. The photographers will help you choose the best locations and moments for the shoot.
• Photo Shop: in the onboard photo shop, you can view and purchase photos taken throughout the cruise. Printing services and photo album customization are also available.

Important Notes:
• Service Payment: all photo services require an additional fee. It is recommended to check the price list available in your cabin.
• Photo Session Reservations: to book a professional photo session, it is advised to visit the onboard photo shop or contact the responsible photography staff.
• Photo package terms and conditions on Costa Cruises may vary depending on the package type and specific cruise conditions.

Types of Packages:
• Fixed Number of Photos Packages: you can receive a set number of photos for a fixed price.
• Professional Photo Session Packages: includes a session in specific locations or for a designated time period.
• All-Inclusive Packages: includes unlimited photos throughout the entire trip.

Photo Purchase:
- Photos can be viewed in the onboard photo shop, where you can select the ones you wish to purchase.
- Special stands or monitors are available onboard for passengers to browse all captured images.
- Some packages or sessions may require advance booking.

Payment:
- Payment is made directly onboard. You can pay using a credit card or charge it to your onboard account.
- For packages with a fixed number of photos, unused images may be forfeited and cannot be transferred to other packages.

Validity:
- Photo packages are typically valid only for the duration of a single cruise. If you are traveling on a specific cruise, the package will only be applicable for that journey.

Delivery and Collection:
- Photos can be delivered via email or stored digitally on a designated device.
- In some cases, printed photos or photo albums can be ordered.

Special Offers and Discounts:
- Photo packages may occasionally include special offers or discounts for select passengers (e.g., Costa loyalty program members).
- It is important to check for current promotions during your cruise to take advantage of discounts.
- For precise details, it is always recommended to consult the onboard staff or review cruise documentation, as policies may change.

Premium Shades Package (€399*)
The package includes:
• A private photo session in the Photo Shop (45 minutes).
• A photo album (32.7 x 31.5 cm) containing 20 pages of 30 x 30 cm photos.
• A USB drive with a selection of digital photos from the package (when booked onboard).
• If the package is booked via MyCosta, you will receive all photos taken during the session in digital format on a Costa-branded USB drive.

Note: photos taken during the cruise and any other photos related to MyMoments or Shades services that were not part of the private session for the album are not included in the package.

IRIS Package (€59.99*)
This package offers an iris photo as a truly unique memory. It includes:
• A high-resolution artistic photo of your iris (30 x 45 cm).
• A USB flash drive containing the digital photo file.

You can add your name to the print for free to personalize your photo even more. The image will be available at the My Moments Photo Shop onboard.

*Price does not include the discount available for pre-booking on MyCosta.

Group Iris Photo (€64.99*)
This package offers a group iris photo. It includes:
• A minimum of 3 people and up to 4 participants for a high-resolution artistic photo of their irises (30 x 45 cm).
• A USB flash drive containing the digital photo file.

If the package is booked via MyCosta, you can include the names of all participants for free, making the souvenir even more personal. The photo will be available at the My Moments Photo Shop onboard.

*Price does not include the discount available for pre-booking on MyCosta.

On board Costa Cruises ships, passengers have the opportunity to order special packages for celebrations to make their journey even more special. These packages may include various elements such as welcome fruit baskets, bottles of champagne, and other delightful additions. The exact details of available celebration packages, their contents, and pricing may vary depending on the itinerary, season, and specific ship.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

How to Order a Celebration Package:
- Before the cruise: via your personal MyCosta account.
- During the cruise: you can visit the Guest Service Desk on board, where you will receive information on available packages and assistance with your order.

Strawberries & Sparkling Wine Celebration (€44.00)
• A tray of delicious chocolate-covered strawberries paired with fine sparkling wine "Ferrari Perlé" (75 cl. bottle & 12 pieces on the tray).
• Delivered directly to your cabin.

Welcome Surprise Ruby (€66.00)
• A surprise consisting of gourmet canapés, sparkling wine, and a fruit basket.
• Includes "Prosecco Valdobbiadene D.o.c." (75 cl. bottle, 12 canapés on the tray, 1 daily fruit basket*).
• Designed to celebrate the start of your journey.
• Delivered directly to your cabin.
• Includes an invitation to the VIP party.

*Excluding World Cruises, where fresh fruit is provided only on embarkation day (no daily replenishment).

Daily Fruit Basket (€55.00)
• A fresh fruit basket with daily replenishment.
• Includes bananas, pineapples, oranges, grapes, and a selection of seasonal fresh fruits.
• Delivered directly to your cabin.

*Basket contents may vary depending on the season and itinerary.

Welcome Fruit Basket (€8.00)
• A delicious welcome fruit basket in your cabin on embarkation day.
• Includes a selection of the finest seasonal fresh fruits.
• Delivered directly to your cabin.

*Basket contents may vary depending on the season and itinerary.

Celebration Cakes (€18.00)
• A delicious cake for any special occasion.
• Serves 4-6 people, and can be chosen on board with the ship’s Maitre.
• To change the cake delivery date, you must notify the Hospitality Service Desk or the Maitre at the restaurant at least 24 hours in advance during restaurant hours.
• If the required delivery date is the first day of the cruise, it cannot be changed.
• Service is provided in the restaurant.

Available Cakes:
- "Sunny" Cake: a burst of exotic and Mediterranean flavors with a touch of lemon Pain de Gênes, covered with almond blancmange.
- Gianduja Cake: a rich combination of cremoso, mousse, sponge cake, and streusel, creating an irresistible blend of chocolate and hazelnuts.
- Cheesecake: a light cheese cream paired with strawberries, raspberries, rose, and vanilla.
- "Passion" Exotic Cake: a tropical delight made with tropical fruits, raspberries, pistachios, and a hint of rum.
- Yogurt & Strawberry Cake: a charming heart-shaped cake with strawberry jelly and mousse.
- "Noisette" Cake: a heavenly mix of white chocolate, hazelnuts, mousse, and praline.

*Cake selection may vary depending on the ship and itinerary.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

On board Costa Cruises ships, passengers can take advantage of laundry services to ensure comfort and freshness of their clothing throughout the cruise. The Magic Bag service offers washing and folding of up to 25 items of clothing, which will be handed over to the staff in a single bag. The service costs €19.99.

Key Aspects of Onboard Laundry Services:
• The service includes washing of clothes. To use it, passengers must fill out a special order form, available in each cabin, and leave it with the clothes inside a designated laundry bag. The staff will collect the bag and return the cleaned clothes within the specified time.
• The service does not include dry cleaning.
• Each bag can contain up to 25 items for washing. All items must be placed in a single bag.
• The service can be ordered an unlimited number of times throughout the cruise.
• The laundry service is not responsible for color changes or fabric defects.
• In case of loss or damage to an item, compensation cannot exceed a maximum amount equal to seven times the service cost per damaged item.

It is recommended to check the detailed information about the laundry services in your cabin or visit the Guest Service Desk on board to get the latest rates and service conditions.

Costa Cruises offers a variety of cabin options to meet the needs and preferences of every passenger. The choice of cabin depends on the desired level of comfort, location on the ship, and additional services.

Main Cabin Categories

Inside Cabins:

Description: This is the most economical accommodation option without windows, ideal for those who plan to spend most of their time in public areas of the ship or on excursions, using the cabin mainly for sleeping and changing.
Size: Approximately 14 sq.m.
Amenities: Two single beds that can be combined into a queen-size bed, a bathroom with a shower, satellite TV, telephone, hairdryer, minibar, safe, and an air conditioning system with a thermostat.

Ocean View Cabins:

Description: Cabins with a window or porthole that allow guests to enjoy a sea view, making the journey more romantic.
Size: From 14 to 18 sq.m.
Amenities: Similar to inside cabins but with the added benefit of natural lighting and an ocean view.

Balcony Cabins:

Description: Cabins with a private balcony, allowing you to feel the warm breeze and the salty aroma of the ocean right from your room.
Size: Approximately 17 sq.m., with 3.5 sq.m. occupied by the balcony.
Amenities: In addition to standard amenities, a private balcony with glass doors separating it from the living area.

Suites:

Description: The most luxurious and spacious cabins, designed for discerning travelers who expect the highest level of service.
Size: From 42 sq.m., including a veranda of 10 to 14 sq.m.
Amenities: A spacious living area with a sofa bed, dining table, large wardrobe, dressing table, bathroom with a jacuzzi and a separate shower. Additional privileges include a personal butler, priority boarding and disembarkation, VIP lounge access in some ports, fresh fruits and a bottle of sparkling wine in the cabin, a luxury toiletries set, and a choice of pillows from the "pillow menu."

Costa Cruises offers various fare plans: My Cruise, All-Inclusive, Super All-Inclusive, and the promotional Last Minute fare. Each has its own features, service packages, and flexible cancellation policies. This allows travelers to choose the optimal option according to their needs, budget, and cruise expectations.

IMPORTANT: the information is provided for informational purposes only and may vary depending on the selected cruise.
Please confirm the exact details with your Four Gates Group cruise specialist.

My Cruise Fare
This is the basic and most cost-effective option for guests who want to enjoy a cruise without additional services. Key features:
• Price: the most affordable option with all necessary amenities for a comfortable stay.
• Cabin selection: the ability to choose a specific cabin and its location on board.
• Dining schedule selection: guests can choose a convenient dinner time.
• CostaClub points accumulation: the opportunity to start earning loyalty points before the cruise begins.
• Cancellation policy: flexible booking cancellation conditions.

All-Inclusive Fare
This fare is ideal for guests who prefer the "all-inclusive" concept and wish to enjoy additional privileges. Key features:
• My Drinks package: unlimited alcoholic and non-alcoholic drinks by the glass at any time of the day in restaurants, buffets, and bars.
• Cabin and dining schedule selection: guests can choose their cabin category, its location, and dinner time.
• CostaClub points accumulation: earn loyalty points for future trips.
• Cancellation policy: flexible booking cancellation conditions.

Super All-Inclusive Fare
This is the most comprehensive fare, offering additional benefits for the most discerning guests. Key advantages:
• My Drinks package: unlimited drink service by the glass, including a wide variety of beverages.
• My Explorations excursion package: the opportunity to choose four excursions and receive an additional discount on booking extra tours.
• Cabin and dining schedule selection: guests can choose a specific cabin and a convenient dinner time.
• CostaClub points accumulation: earn loyalty points for future trips.
• Cancellation policy: flexible booking cancellation policy.

Last Minute Fare
This fare is designed for guests who are ready to embark on a cruise soon and want to take advantage of special offers. Key conditions:
• Booking: the reservation must be fully paid within 24 hours of confirmation.
• Cancellation: in case of cancellation, 100% of the fare will be charged.
• Passenger substitution: name or surname changes are not permitted.
*This promotional fare does not apply to all cruises.

Especially for Costa Cruises guests, the specialists of Four Gates Group have selected the most popular questions and provided answers to them.
The information is sourced from the official materials of Costa Cruises.

IMPORTANT: information may change and be updated. Please confirm answers to important questions with your Four Gates Group cruise expert.

1. What languages are spoken on board?
The official language on board is Italian. However, for the convenience of international guests, the crew also speaks English, German, French, and Spanish. This ensures a comfortable experience and quality service for passengers from different countries.

2. What entertainment and activities are available on board?
Costa Cruises offers a wide range of entertainment for passengers of all ages:
• Theater performances and shows. Nightly performances, including musical shows, acrobatic acts, and comedy programs.
• Music events. Live music, discos, and karaoke for those who enjoy dancing and singing.
• Sports activities. Fitness centers, swimming pools, sports courts, and organized classes such as yoga and Pilates.
• Kids’ clubs. Programs for children of different age groups, including games, workshops, and entertainment under the supervision of qualified staff.

3. What dining options are available on board?
Costa Cruises provides a variety of dining options:
• Main restaurants. Breakfast, lunch, and dinner with a diverse menu featuring international and Italian cuisine.
• Buffets. More casual dining experience with a wide selection of dishes and flexible operating hours.
• Specialty restaurants. For an additional fee, guests can visit gourmet restaurants such as steakhouses, sushi bars, or pizzerias.

4. Is internet access available on board?
Yes, Wi-Fi is available on board. Passengers can choose from different internet packages based on their needs. Prices and details of the packages can be checked during booking or directly on board.

5. What services are available for passengers with disabilities?
Costa Cruises is committed to providing a comfortable experience for all guests:
• Specially equipped cabins. Cabins with widened doorways, handrails, and other accessible features.
• Accessibility in public areas. Elevators, ramps, and other adaptations for easy movement around the ship.
• Staff assistance. Trained crew members are available to provide necessary assistance and support.

6. What are the smoking policies on board?
Smoking is only allowed in designated areas on open decks and in specific indoor smoking zones. Smoking is prohibited in all other areas, including cabins, restaurants, and theaters.

7. Is there a medical center on board?
Yes, each cruise ship is equipped with a medical center staffed by qualified medical professionals who can provide first aid and basic medical services when needed.
Primary medical care provided by doctors and medical staff is subject to a fee. Seasickness tablets are available free of charge from the Hospitality/Customer Service Desk. Special medical needs must be advised at the time of booking.
Over-the-counter medications cannot be purchased on board. Medications are only available on prescription after a medical examination. We recommend that guests bring all necessary medications with them.

8. What currencies are used on board?
The currency on board depends on the cruise itinerary:
• Euro (€): used on most European routes.
• US Dollar ($): may be used on Caribbean and other selected routes.

It is recommended to check the currency details when booking or upon embarkation.

9. Are laundry services available on board?
Yes, laundry services are available for an additional fee. Details and pricing can be obtained at the onboard information desk or from your cabin steward.

10. How can I find out about daily activities and schedules on board?
A daily cruise newsletter is delivered to your cabin every day, featuring information about scheduled activities, restaurant and bar hours, and other services. Additionally, this information is available on interactive screens located in public areas of the ship.

11. What documents are required for embarkation?
Passengers must have a valid passport and any necessary visas for the countries included in the cruise itinerary. It is recommended to check visa requirements in advance to avoid issues.

12. Can I bring alcohol on board?
Passengers are generally not allowed to bring their own alcoholic beverages on board. Alcoholic drinks can be purchased in shipboard bars and restaurants.

13. Are there ATMs or currency exchange services on board?
Some ships are equipped with ATMs, but availability depends on the vessel. Currency exchange services are available, but exchange rates may differ from those on land.

14. What safety measures are in place on board?
Costa Cruises adheres to international safety standards. Regular safety drills are conducted for passengers to ensure preparedness for emergencies. Additionally, an onboard security team is present to maintain a safe and secure environment for all guests.

15. Who can I contact if needed?
On every Costa ship you will find the Hospitality Office open 24 hours a day providing information, assistance and even a booking service available during the cruise.

16. What will the temperature be like on board?
The temperature on board is pleasant, however, it is advisable to bring warmer clothing to cope with sudden changes in temperature between the outside and inside and in enclosed spaces with air conditioning. You can control the temperature individually in your cabin using the thermostat.

17. What kind of clothes should I bring on a cruise?
You are free to wear what you want on a cruise: the atmosphere is informal and casual. Garments must however be suitable for the environments, season, destination and occasion: more formal for the gala dinner, more comfortable and casual for day time and excursions. A jacket or shawl are always recommended. It is a must to take sneakers, sunglasses, a windbreaker, a swimsuit, and slippers on any cruise.

18. How can I store my valuables safely?
You can store your valuables directly in the cabin. Each cabin is equipped with a safe.

19. How can I find my away around the ship?
Costa ships are easy to find your way around. Simple, intuitive videos are shown on the screens installed in public areas of ships with all the information you need, from finding your cabin to when your baggage will be delivered. There are numerous maps on each floor and you’ll also find one showing the main areas of the ship on the pouch containing your cabin key. The most pleasant way to discover all the areas of the ship is however to take a walk around.

20. Are pets allowed on board?
No animals are allowed on board Costa ships. The only exception is for people with disabilities or reduced mobility, who may, after presenting the appropriate documentation, be accompanied by a guide dog trained to work and/or perform tasks for the benefit of people with a disability.

21. Can I bring a small electrical appliance with me?
For safety reasons, no electrical appliances can be brought on board, with the exception of battery chargers (for mobile phones, video cameras, cameras, PCs and MP3 players) and electric razors. A hairdryer is available in every cabin and on board ship, and an ironing, laundry and dry cleaning service is available for an extra charge.

22. Can I use the deck chairs and sun loungers on board?
On the external decks you’ll find deck chairs and sun loungers available free of charge. You are free to use them at any time and throughout your cruise.

23. Can you change cabin once you are on board?
Yes, if one is available and by paying the difference in the rate. Requests for cabin changes must be made immediately after boarding at the Hospitality Office/Customer Services.

24. Is there an on-board spa or a beauty salon?
Every ship has a spa with sauna, steam room and oriental traditional or therapeutic massages. On some ships, you’ll also find Spa Solemio, Costa’s magnificent beauty farm where you can have a unique physical and spiritual experience. Every Costa ship also has a beauty salon to tweak your style and image with a manicure, pedicure, haircut, hair style and, on some ships, beard shaving.

25. Is baby food available on board?
Yes, different types of baby food are available on board. Ask the Maitre at the restaurant what flavours are available during your cruise. Since we cannot know in advance what is available on board, you can bring your children’s favourite baby food with you if you like.

26. What is provided on board?
- Bed linen
- Towels
- Soap, shampoo and body wash
- Hairdryer
- Beach towels
- Cigarettes, tobacco (available in shops and bars on board)
- Cot, high chair and baby bottle warmer (upon request and subject to availability at the time of booking)
- Baby bottle warming service (upon request).

27. How much luggage can I bring?
If your holiday does not include flights, you can bring, in addition to hand luggage, a second suitcase for each passenger.
If your cruise lasts from 9 to 14 days, two extra bags are permitted per passenger.
If you are going on a cruise for more than two weeks, you can bring 3 extra bags per passenger.

28. Where can I leave my luggage after boarding?
When you reach the port of embarkation, do not forget to attach the luggage tags to each suitcase. The ship’s staff will take care of delivering your luggage directly to your cabin.
Be sure to keep your personal belongings, documents and daily medications with you, as well as anything else that may be useful during boarding.

29. What should I do if I find damage to my baggage?
If your baggage is damaged, you must report the damage to the appropriate staff on board.

30. Can people contact me while I am on board?
Mobile coverage is available on all ships in the fleet, allowing customers of major mobile operators to send and receive calls and text messages, as well as use data services abroad. International roaming must be included in your plan. Rates are determined by your mobile operator. On board, you can make calls from your cabin using a satellite phone. Calls will be charged to your onboard account.

To obtain cruise tickets, online registration is a mandatory procedure—a quick and convenient way to prepare for your cruise. Especially for Costa Cruises  guests, the specialists at Four Gates Group have selected the most frequently asked questions and provided answers to them.

*The information is taken from official Costa Cruises sources.

1. What is online registration for Costa Cruises?
Online registration is the process of entering personal details, passport information, and emergency contact details in advance.

2. Why do I need to complete online registration?
By completing online registration, you will be able to download the boarding form, which is required for embarkation, as well as your cruise ticket. It is also necessary for filling out the medical declaration form.

3. Where does online registration take place?
Registration is done on the official Costa Cruises website in the Web Check-In section.

4. How can I access online registration?
To access online registration, simply log in to MyCosta starting 30 days before departure by entering your first name, last name, and booking number.

5. When should I complete online registration?
Registration opens 30 days before departure and closes 3–4 days before the cruise begins.

6. What information do I need to provide?
To complete the form, you will need:
   - Passport details
   - Residential address
   - Contact information
   - Emergency contact details.

7. Why do I need to provide emergency contact information during web check-in?
This is important and mandatory: Costa Cruises requires contact information in case of an emergency during your trip. You will need to provide your mobile phone number as well as the full name and phone number of a family member or friend who is not traveling with you. In compliance with privacy regulations, all data will be automatically deleted 7 days after the end of your cruise.

8. How do I complete online registration to receive the boarding form?
To receive the boarding form, each guest aged 18 and over must complete the online registration and meet all the criteria in the self-certification medical form.

9. Can I complete web check-in without a booking number?
No, this is not possible.

10. Do I need to print documents after registration?
Yes, after completing registration, you must print the Boarding Form, Luggage Tags, and other essential documents required for embarkation.

11. When can I download the boarding form?
First, you must complete the medical questionnaire and the online registration.

12. When can I download my cruise ticket?
The cruise ticket is available only after completing online registration and submitting the medical form.

13. What should I do if I make a mistake during registration?
If you notice an error after submitting the form, try correcting it through your personal account or contact Costa Cruises support.

14. Is online registration required for all cruises?
Yes, regardless of the port of departure, you must complete the online form to board, along with your cruise ticket and necessary travel documents. To print your cruise ticket, you must meet the medical self-certification requirements, which are mandatory during online registration. Passengers are responsible for obtaining the necessary travel documents and complying with customs and immigration regulations. Those without the required documents will not be allowed to board, and no refunds will be issued.

15. What happens if I do not complete online registration?
Online registration is mandatory. Otherwise, you will not receive your cruise ticket.

16. Can I change my information after completing registration?
Some details can be updated independently before online registration closes. For critical changes, contact Costa support.

17. Are there special requirements for minor passengers?
When traveling with children, you must provide additional information, including parental or guardian consent if required for border crossing.

Link to online registration.

Instructions for online registration via the website.
Instructions for online registration via the Costa Cruises app.

Financial matters on board Costa Cruises ships are an essential aspect of planning your cruise. Below is a detailed description of the key financial aspects to consider while traveling with Costa Cruises.

1. Costa Personal Card
Upon boarding, each passenger receives a personal Costa card, which will be waiting for you in your cabin. This card serves multiple functions: it acts as your cabin key, an identification document, and a payment method on board. All purchases and additional services (except casino bets) are made using this card, and expenses are automatically charged to your cabin account. You can top up the card via a terminal.

2. Credit Card Registration
To simplify the payment process, it is recommended to register your credit card at the beginning of the cruise. This can be done at interactive kiosks or the customer service desk. Once registered, your onboard expenses will be automatically charged to your credit card. The following credit cards are accepted on board: American Express, VISA, MasterCard, and CartaSi (provided that the back of the card states its usability abroad).
Note: electronic cards (such as Visa Electron, PostePay, Postamat, and Cirrus Maestro) are not accepted on board. It is advisable to consult with your bank before departure.

Important: cruise experts from Four Gates Group recommend topping up the onboard card with cash. If you link your bank card to the onboard account, your bank may freeze an amount equal to your onboard expenses. These frozen funds will be returned, but the process can take anywhere from several days to a month.

3. Currency on Board
The currency used on board depends on the cruise itinerary:
  • Euro (€) – the primary currency on most Costa Cruises ships.
  • US Dollar ($).

4. Payment for Onboard Expenses
All expenses on board, made using the Costa personal card, will be accumulated on your onboard account. A final statement detailing all charges will be sent to your cabin on the evening before disembarkation. If there is any remaining balance on your Costa card at the end of the cruise, you can withdraw the funds before leaving the ship.

5. Travel Insurance
It is recommended to arrange travel insurance before your cruise to cover any unexpected circumstances.

6. Gratuities
Gratuities are usually automatically added to your onboard account as a daily service charge. The amount may vary depending on the itinerary and duration of the cruise. You can check gratuity details during booking or onboard.

7. Can You Pay with a Debit Card on Board?
Yes, debit cards are accepted as a payment method on Costa Cruises ships (except for ships operating in Asia). Electronic or prepaid cards are not accepted.

8. Can You Withdraw Cash on Board?
There are no ATMs or banks on Costa Cruises ships. Please ensure you have sufficient cash before boarding.

1. General Overview of Costa Club
Costa Club is the official loyalty program of Costa Cruises, designed to reward frequent travelers for their journeys. The more you travel with Costa, the more points you accumulate, unlocking new membership levels and exclusive privileges.

Key benefits of the program:
• Earn points for cruises and onboard expenses
• Access to special discounts and offers.
• Exclusive gifts and services for program members.

2. How to Become a Costa Club Member?
Registration for Costa Club is free and available to all Costa Cruises guests aged 18 and above. You can register:
• Online on the official Costa Cruises website.
• Directly onboard the ship.

After registration, members receive a unique Costa Club number, which must be provided when making a booking.

3. Points Accumulation System
Points in Costa Club are earned based on two main criteria:
- Cruise Days – you receive a certain number of points for each night spent onboard Costa Cruises.
- Onboard Expenses – points are awarded for purchases made during the trip (restaurants, SPA, shops, etc.).

The number of points earned depends on the chosen fare and cabin category.

4. Costa Club Membership Levels
The program includes 5 loyalty levels, each unlocking new benefits:

- Blue (New Member, 0-1 Points)
• Exclusive 5% discount on selected departures.
• Special promotions throughout the year.
• 25% discount on additional excursions for members who purchased the My Explorations package.
• 10% discount on the next cruise.
• Complimentary birthday cake and photo.
• Discounts on selected products and services.

- Bronze (1 – 5,000 Points)
• Exclusive 10% discount on selected departures.
• Special promotions throughout the year.
• 25% discount on additional excursions for members who purchased the My Explorations package.
• Participation in exclusive onboard events.
• 10% discount on the next cruise.
• Complimentary birthday cake and photo.
• Discounts on selected products and services.

- Silver (5,001 – 30,000 Points)
• Exclusive 15% discount on selected departures.
• Special promotions throughout the year.
• 25% discount on additional excursions for members who purchased the My Explorations package.
• Participation in exclusive onboard events.
• 10% discount on the next cruise.
• Complimentary birthday cake and photo.
• Discounts on selected products and services.
• Welcome bottle of champagne in the cabin.
• Costa Club gift.

- Gold (30,001 – 140,000 Points)
• Exclusive 20% discount on selected departures.
• Special promotions throughout the year.
• 25% discount on additional excursions for members who purchased the My Explorations package.
• Participation in exclusive onboard events.
• 10% discount on the next cruise.
• Complimentary birthday cake and photo.
• Discounts on selected products and services.
• Welcome bottle of champagne in the cabin.
• Costa Club gift.
• Free cabin category upgrade.
• Complimentary laundry service at the end of the cruise.
• Lunch in a selected restaurant.
• Free day at the spa.
• Priority disembarkation from the ship.

- Platinum (140,001+ Points)
• Exclusive 20% discount on selected departures.
• Special promotions throughout the year.
• 25% discount on additional excursions for members who purchased the My Explorations package.
• Participation in exclusive onboard events.
• 10% discount on the next cruise.
• Complimentary birthday cake and photo.
• Discounts on selected products and services.
• Welcome bottle of champagne in the cabin.
• Costa Club gift.
• Free cabin category upgrade.
• Complimentary laundry service at the end of the cruise.
• Lunch in a selected restaurant.
• Free day at the spa.
• Choice of disembarkation time.

5. Additional Costa Club Benefits
• Annual Gift from Costa Cruises – members receive pleasant surprises.
• Special Birthday Discounts – discounts on cruises and excursions.

6. How to Check Your Points Balance?
Members can check their points and membership status:
- In their personal account on the Costa Cruises website.
- In the Costa mobile app.
- Through the Costa Club support service.

1. Is there Wi-Fi on board Costa Cruises ships?
Yes, all Costa Cruises ships have Wi-Fi available in public areas and cabins.

2. What internet packages are available on board?
Costa Cruises offers different internet packages:
- WhatsApp Package (designed exclusively for using WhatsApp).
- Social Package (access to social media platforms).
- Full Internet Package (unrestricted internet access).

3. How do I connect to Wi-Fi on board?
- Turn on Wi-Fi on your device.
- Select the "Costa Wi-Fi" network.
- Open your browser, go to the Costa portal, and choose the desired internet package.
- Activate your selected package and start using the internet.

4. Is Wi-Fi free on the ship?
No, internet access on Costa Cruises ships is paid.

5. Does the internet work while cruising at sea?
Yes, but the speed may vary depending on the ship’s location and weather conditions.

6. Can I use the internet for video calls and streaming?
Only with the Full Package, which supports video streaming and video calls.

7. Can I purchase an internet package in advance?
Yes, internet packages can be purchased before the cruise through your personal account on the Costa Cruises website. Please note that purchasing in advance is cheaper than buying on board.

8. Can I connect multiple devices to one internet package?
Internet packages are designed for one device, but you can purchase a package that allows multiple devices.

9. Are there computers on board with internet access?
Yes, most ships have an internet zone with computers available for use at an additional cost.

10. How long is the internet package valid?
The package is valid for the entire duration of the cruise.

1. What stores are available on Costa Cruises ships?
Onboard Costa Cruises ships, you will find a variety of boutiques offering:
• Luxury and designer brands (clothing, accessories, watches, and jewelry).
• Perfumes and cosmetics (duty-free selection from top brands).
• Souvenirs and Costa-branded merchandise (exclusive products dedicated to Costa ships).
• Alcohol and tobacco (available in duty-free shops).
• Essential items (hygiene products, travel accessories, and medications).

2. Are the stores duty-free?
Yes, all onboard shops operate under duty-free regulations, allowing you to purchase items without additional taxes.

3. When are the shops open?
Boutiques are open only while the ship is at sea and remain closed during port stops in accordance with international regulations.

4. Can I pay with cash or a credit card?
Payments are made exclusively through Costa Card, which is linked to your credit card or a cash deposit. Direct cash payments are not accepted.

5. Are there discounts or special offers in the shops?
Yes, Costa Cruises offers seasonal promotions, discounts for Costa Club members, and special duty-free deals. Information about current discounts can be found in the daily onboard newsletter.

6. Can I return or exchange an item purchased onboard?
Returns and exchanges are possible in accordance with Costa’s return policy. The item must be unused, in its original packaging, and accompanied by a receipt. Returns are only accepted before the end of the cruise.

7. Can I purchase alcohol onboard and consume it during the cruise?
Alcoholic beverages purchased in onboard stores are stored by the crew and returned to passengers at the end of the cruise. Consumption of purchased alcohol during the voyage is not allowed.

8. Are there exclusive Costa Cruises products?
Yes. You can find souvenirs, clothing, and collectible items that are available exclusively on Costa Cruises ships.

9. Can I shop without a Costa Card?
No, all purchases must be made using Costa Card, which is linked to your cruise account.

Costa Cruises offers a wide range of entertainment and activities on board to make your journey unforgettable. From live performances and themed parties to exclusive events – there’s something for everyone. Below you will find answers to the most frequently asked questions about onboard activities.

1. What entertainment is available on Costa Cruises ships?
Costa Cruises offers a variety of entertainment, including:
• Live performances and shows: broadway-style productions, acrobatic acts, and live music.
• Themed parties and celebrations: gala evenings, White Party, seasonal events.
• Casino and gaming areas: slot machines, poker, roulette, and blackjack.
• Sports and fitness activities: gym, yoga, dance lessons, and sports tournaments.
• Entertainment for kids and teens: clubs with programs for different age groups.
• Workshops and interactive events: cooking classes, wine tastings, creative activities.

2. Are activities included in the price of the cruise?
Yes, most entertainment activities, such as live performances, themed parties, and sports activities, are included in the price of the cruise. However, some exclusive events, such as casino games, premium workshops, and special dinners, may require additional payment.

3. Where can I find information about onboard activities?
Guests can learn about scheduled activities:
- In the daily newsletter delivered to your cabin.
- In the Costa Cruises mobile app.
- At the Guest Services desk.

4. What themed parties are held on the ship?
Costa Cruises organizes many themed events, including:
• White Party – a white-themed party with live music and dancing.
• Gala evening – a formal evening with a special menu and exclusive performances.
• Carnival night – a costume party with games and entertainment.
• Pirate party – a family-friendly event with quests and interactive activities.

Guests are encouraged to bring appropriate costumes for these events.

5. Are there activities for children and teens?
Yes, Costa Cruises offers special clubs for different age groups, including:
• Squok Club (3-11 years old): games, creative activities, and fun activities.
• Teen Club (12-17 years old): parties, video game tournaments, and sports events.

All activities are supervised by professional entertainers, so parents can relax.

6. Can private events be arranged on board?
Yes, Costa Cruises offers the opportunity to organize personal celebrations such as:
- Birthdays
- Anniversaries
- Proposals.

You can purchase special packages with cakes and other items directly on board or by going to MyCosta, under "Customize" -> "Celebrations and surprises". On Costa Diadema you can also book places where you can celebrate with friends or family in a more private setting.

7. Is there live music on board?
Yes, Costa Cruises ships feature live musical performances in various locations, including:
• Piano bars and jazz lounges.
• DJ performances by the pool and live concert programs.
• Evenings dedicated to specific music genres.

8. Is there a dress code for events?
Most events do not require a special dress code, but for some, such as the Gala evening or White Party, an elegant style is required.

Recommended dress styles:
• Casual – everyday resort wear.
• Elegant casual – shirts, dresses, classic trousers.
• Formal style (Gala evening) – suits, cocktail dresses, and evening gowns.

9. How can I participate in onboard events?
It’s very easy to participate in entertainment programs. You can:
- Register through the Costa Cruises mobile app.
- Visit the entertainment center on the ship.
- Simply show up at the event at the scheduled time.

Some activities require prior booking.

10. Are there special events for Costa Club members?
Yes, Costa Club members have access to exclusive events, including:
• Welcome cocktail parties.
• Personal meetings with performers.
• Free wine tastings.
• Discounts on selected events.

Costa Cruises takes passenger safety very seriously by implementing strict protocols to ensure a safe environment for all guests on board. Below is a detailed overview of the most common safety questions and their answers.

1. What safety measures are implemented on Costa Cruises ships?
Costa Cruises employs numerous safety measures to ensure the safety of passengers during their journey. Key measures include:
- Life vests and lifeboats. Every passenger is provided with a life vest in their cabin and throughout the ship. Lifeboats and safety equipment are regularly checked to meet international standards.
- Safety drills. Before departure, all guests must participate in mandatory safety drills, which include instructions on using life vests and the locations of the nearest evacuation points.
- Fire safety. The ship is equipped with modern fire detection and suppression systems, as well as evacuation exits and emergency lighting to ensure safe evacuation in the event of a fire.
- Security. Qualified security personnel are on duty 24/7 to handle any emergency situations or security-related concerns of passengers.

2. Are safety drills mandatory for passengers?
Yes, Costa Cruises requires all passengers to participate in mandatory safety drills at the beginning of the cruise.
• The drills are conducted immediately after boarding and before departure.
• Passengers are given a designated assembly point (evacuation point).
• The drills include instructions on how to properly use life vests, evacuation routes, and behavior during emergencies.

This training is essential to ensure that all guests are familiar with safety procedures in case of an emergency.

3. What should passengers do in case of an emergency?
In case of an emergency, Costa Cruises has a clear set of procedures for passengers:
• Alarm signals: passengers will hear an alarm signal indicating the need to take immediate action. Following this, there will be an announcement from the crew instructing passengers on what to do next.
• Evacuation procedures: passengers are directed to the nearest assembly point and provided with instructions on how to reach lifeboats or other emergency exits.
• Assistance to passengers: the crew is trained to assist passengers during emergencies, especially those with special needs or mobility issues.

4. Are medical services available on board?
Yes, each Costa Cruises ship has a medical center that includes a doctor and qualified medical personnel.
The medical center provides assistance for common illnesses, injuries, and minor medical issues. It also handles cases such as seasickness, allergic reactions, and other urgent medical needs.
In the event of a serious medical emergency, the ship has the capability to arrange evacuation to the nearest port for further treatment.
The ship is regularly cleaned, and hygienic measures are maintained to prevent the spread of infections, including hand sanitizing stations and frequent cleaning of public areas.

5. What safety measures are in place for children and teenagers on board?
Costa Cruises places great importance on the safety of children and teenagers, offering special measures to ensure their safety.
Children are required to wear life vests during safety drills. Special children’s areas and play zones are designed to be safe for kids.
Costa Cruises offers professionally organized kids’ clubs where safety is always a priority. Parents are advised to monitor their children’s activities and use the provided identification bracelets.
In case of an emergency, parents will be immediately notified and escorted to the areas where they can find their children.

6. How does Costa Cruises ensure passenger safety during shore excursions?
For passengers participating in shore excursions, Costa Cruises ensures their safety by:
• Certified guides: all excursions are conducted by certified professionals who are familiar with the local area and its potential risks.
• Pre-excursion briefing: before each excursion, passengers receive safety instructions, which may include warnings about environmental hazards, local customs, or potential risks.
• Insurance and assistance: Costa Cruises offers travel insurance and assistance in case of emergencies, providing coverage for accidents during excursions.
• Monitoring: the Costa Cruises team constantly monitors the safety of all activities and maintains close communication with the ship during each excursion.

7. Is there security on board?
Yes, Costa Cruises has a professional security team that maintains order and safety on board.
The ship is equipped with a comprehensive surveillance system to monitor all public areas.
Qualified security guards patrol the ship continuously, ensuring passenger safety and addressing any security issues or violations that may arise.
The security team also handles the recovery of lost items to ensure the safety of passengers’ personal belongings during the cruise.

8. How is safety ensured during adverse weather conditions?
Costa Cruises takes special measures to ensure passenger safety during adverse weather conditions, such as storms or rough seas. The navigation team constantly monitors weather forecasts and conditions, making necessary adjustments to the ship’s course to avoid dangerous weather. If the ship encounters rough seas, the captain will inform passengers about potential consequences and provide safety advice. It is recommended to hold onto railings during bad weather. During severe storms, outdoor activities may be canceled or moved to indoor areas for safety reasons.

9. What should passengers do if they lose their personal belongings?
If passengers lose their personal belongings, Costa Cruises has a lost and found service. Passengers should report lost items to the guest services desk, where the security team will assist in locating and returning the lost item. If the item is found, it will be securely stored, and the passenger will be notified to retrieve it.
Passengers are encouraged to use the safes in their cabins to store valuables and minimize the risk of loss or theft.

Why are baggage tags needed?
Baggage tags are used during boarding to allow identification and delivery of your luggage to your cabin. Please note that attaching tags to your baggage is mandatory.

Terms of the 10% discount voucher
Costa Club Future Cruise 10% Discount (Privilege for Members).

The 10% discount on future cruises is valid only for adults and applies to balcony cabins or higher categories. It can be used for All-Inclusive and Super All-Inclusive fares. Only one discount can be used per cabin per cruise.

The "C|Club Future Cruise 10% off" voucher is valid for bookings made within one (1) year after the completion of the cruise on which it was earned.

The voucher can be used to purchase a future cruise, except for World Tours and their itineraries, as well as cruises in Asia. However, such cruises will allow earning a voucher only if the above conditions are met.

The voucher has no cash value, is non-refundable, and cannot be sold. It cannot be used for onboard purchases, services, or excursions.

The voucher cannot be combined with other promotions and special discounts activated during the year unless otherwise specified in the terms of such marketing promotions. Participants will receive the voucher via email.

How is baggage delivered during boarding and disembarkation?
During boarding and disembarkation, baggage is handled by Costa staff using a simple tagging system, so you don’t have to carry your suitcases around the ship. Once your baggage is on board, you don’t need to worry about it - Costa staff will deliver it to your cabin free of charge. Since all baggage undergoes security screening, delivery may take a few hours after departure. Be sure to label all your luggage properly. In case of any doubts or difficulties, you can always rely on our staff for assistance.
On the second-to-last day of your cruise, you will receive tags to attach to your baggage, which you should leave outside your cabin so staff can collect it for a smooth disembarkation. During both boarding and disembarkation, we recommend always keeping your hand luggage, personal belongings, and documents with you. Also, please note that strollers must be carried as hand luggage.

How can I book beverage packages or other products available online?
Once you have booked your cruise, you can customize it via MyCosta by reserving beverage packages, excursions, products, and services related to your chosen itinerary. Package availability and pricing may vary depending on the cruise duration and destination.

How can I pay for my cruise?
You have three payment options:
- Deposit and remaining balance charged directly to your credit card. If you choose this method, the system will allow you to pay the balance in installments.
- Deposit by credit card and balance by bank transfer.
- Deposit and balance by bank transfer.

What should I do after boarding? How do I find my cabin and Costa Card?
Once on board, check your cabin number on your cruise ticket and go directly to your cabin, following the numbering signs.
Inside the cabin, you will find your onboard card (one for each passenger). Please note that all cabins with even numbers are located on the left side of the ship, while those with odd numbers are on the right side.
Your baggage will be delivered to your cabin as soon as possible.

What is included in the cruise price?
From full board (excluding drinks) to onboard activities - including sports and wellness facilities, as well as evening entertainment - Costa Cruises includes everything you could wish for on a vacation. Additional services (drinks, excursions, spa treatments) and service charges are not included.

What do Costa Cabins offer?
All cabins are decorated in a modern style and offer various amenities. Each cabin includes: air conditioning with a thermostat, interactive flat-screen satellite TV, hairdryer, safe, minibar, 24-hour room service (extra charge depending on cabin selection at the time of purchase), Wi-Fi connection (extra charge), soap and shower gel, bed linen (sheets and towels) provided throughout the stay and regularly changed, steward service available for any needs. The cabin is cleaned every morning.

What is a "guaranteed cabin"?
If you book a guaranteed cabin, you will be assigned an equal or higher category cabin at the same price as the selected category, though it may have different amenities. An upgrade to a higher category as a guaranteed cabin and/or based on any promotions does not entitle passengers to the privileges of that category. The assigned upgraded cabin may not have a double bed and/or may be equipped for people with disabilities.

Where is the emergency contact number on my ticket?
You will find this information in the field at the top of the ticket.

Where can I park my car at the port?
Check availability, rates, and applicable parking conditions at the departure port of your cruise. You can find all the details on MyCosta in the MyCruise section.

Can I request a special diet?
You can arrange special diets when booking through your travel agent or by calling our Contact Center. On every Costa ship, you can request a special menu served in the restaurant, such as gluten-free for people with celiac disease, hypoglycemic for diabetics, special menus for passengers with specific allergies or intolerances.

What documents do I need for boarding?
To board, you need:
- The boarding form, received after completing online check-in (log in to MyCosta with your last name and booking number 30 days before departure) and meeting all criteria in the medical self-certification form.
- Your cruise ticket, including baggage tags.
- Your travel documents (ID card, passport, etc.).

Passengers are responsible for obtaining the required travel documents and complying with customs and immigration regulations. Passengers without the proper travel documents will not be allowed to board, and no refunds will be issued.

Is online check-in required for all cruises?
Yes, regardless of the port where you start your Costa Cruise, you need an online boarding form, your cruise ticket, and the necessary travel documents. To print your cruise ticket, you must meet the criteria in the medical self-certification form, which is mandatory during online check-in.

Is insurance required?
Insurance is not mandatory, but we recommend purchasing it when booking your cruise.

Are drinks included in the price?
No, drinks are not included. Drinking water, tea, coffee, and juice (only at breakfast) are available at the buffet during opening hours. All drinks can be purchased using your Costa Card at the ship’s bars and restaurants. Special beverage packages are also available for pre-booking or purchase on board. All-Inclusive and Super All-Inclusive fares include one of the special beverage packages.

What documents are required for minors?
Children under 18 must travel with their own passport. Since June 26, 2012, children can no longer be included in their parents’ passports.
If a child is traveling without both parents or with guardians or other designated persons, please check with the relevant authorities to determine the required documentation for minors traveling abroad.

How early should I arrive at the port before departure?
The designated arrival time at the terminal is indicated in your boarding form (boarding pass), which you can download from MyCosta. To ensure a smooth boarding process, please adhere to the schedule.
Important: you must be on board at least 2 hours before departure!

Are special travel documents or visas required?
We always ask our guests to check before departure if they have a valid travel document required for the cruise and its validity. For visas, we remind our guests that they are responsible for applying to the appropriate embassies/consulates before departure for the necessary visas for all the countries they will visit. Passengers without proper travel documents will not be allowed to board, and no refunds will be issued.

What should I do if I realize I forgot something on board?
Items found on our ships will be sent to the Costa Cruises Lost & Found office. To report a lost item, contact the Contact Center. If the item is found, we will send it directly to your home.

Can I book a service for only some people in the cabin?
Yes, when selecting the service, you can choose who you want to book it for and (if available) select the date and time during the cruise when it can be used. Please note that beverage packages are booked per cabin, meaning all passengers in the cabin must purchase them.

Do I need to buy an internet package to use the Costa Cruises app on board?
No, the Costa Cruises app works for free - just connect via the ship’s Wi-Fi.

Costa Cruises prioritizes the safety and comfort of children by creating special conditions and programs for young guests. Below is a detailed overview of the most common questions regarding children on Costa ships and their answers.

1. What programs are available for children and teenagers on Costa ships?
Costa Cruises offers a variety of programs for children and teenagers to ensure entertainment and active leisure on board:
• Kids’ Clubs: special clubs for different age groups, where professionally trained staff organize activities ranging from creative workshops to sports games.
• Teen Clubs: dedicated areas for teenagers (ages 12–17) with social games, video games, and events tailored to their interests.
• Themed Activities: programs may be adapted to seasonal events or themed celebrations, such as carnival festivities or shows featuring popular characters.
• Event Registration: to receive a detailed schedule of children’s activities, simply register them upon boarding.
• For Younger Children: activities are not available for children under three years old. However, when the clubs are less crowded, they may visit with their parents.

2. How is children’s safety ensured on board?
Children’s safety is a priority. Costa Cruises implements several measures to ensure their well-being:
• Life Jackets: children must wear life jackets during all mandatory safety drills and while traveling on lifeboats.
• Security Staff: continuous security presence and monitoring in all public areas and designated kids’ spaces.
• Supervised Kids’ Clubs: all kids’ clubs are managed by trained entertainers and caregivers, ensuring a safe environment for all activities.
• Child Identification Bracelets: parents receive ID bracelets for their children, making it easy to locate them if needed and to identify them in case of an emergency.

3. Are there dedicated areas for children on board?
Yes, all Costa ships feature specially designed children’s areas, including:
• Playgrounds: safe play areas where children can have fun and socialize.
• Cinema and Game Rooms: special theaters for children’s movies and game rooms with board games and video games.

4. How is children’s dining organized?
Costa Cruises provides convenient and delicious meal options for children:
• Kids’ Menu: special menus featuring children’s favorite dishes such as pasta, pizza, fruit-based meals, and desserts.
• Flexible Dining Options: parents can customize meals according to their children’s dietary needs or restrictions.
• Family-Friendly Dining Areas: some restaurants on board have designated areas where families can enjoy meals together in a comfortable setting.

5. How is supervision ensured during children’s activities?
Costa Cruises understands the importance of supervision during children’s activities:
- Constant Supervision: trained staff oversee children in kids’ clubs and play areas at all times.
- Parental Monitoring: parents can use special mobile apps or information channels to track their children’s activities and location.

6. What happens if a child gets lost on board?
- Child Identification Bracelets: these ensure quick identification and assistance in case of emergencies.
- Announcements: if needed, an announcement will be made onboard to inform crew members and passengers about the missing child’s location.
- Immediate Search: security personnel and entertainers will begin searching for the child and escort them to a safe location where they can be reunited with their parents.

7. What excursions are available for children?
Costa Cruises offers a variety of excursions designed for young travelers:
• Family-Friendly Excursions: specially designed tours for families with children, including fun activities, games, and educational experiences tailored for kids.
• Teen Excursions: adventures featuring sports activities, interactive games, and social opportunities for teenagers.

8. Is babysitting service available?
Children over the age of 3 who are potty-trained can participate in the mini-club activities throughout the day. Parents who wish to enjoy a free evening during their cruise can leave their children in the mini-club, where group babysitting services are available if booked a day in advance. More details can be found on board.

9. Is there an additional fee for children and teenagers to participate in onboard activities?
No, all activities are free of charge.

10. What amenities are available for families with young children?
All ships are equipped to accommodate children in strollers from six months old: elevators and spacious cabins, decks and promenades. Children under 3 years old have priority boarding and can use the playroom in the Squok Club (outside peak hours and accompanied by an adult). Upon request and subject to availability through the hospitality office/customer service, you can get: bassinets and cots, baby baths, the ability to prepare meals, high chairs in the restaurant and a bottle warming service. Baby food or diapers are not sold on the ships.

1. What medical facilities are available on Costa cruise ships?
Each Costa cruise ship is equipped with a modern medical center staffed with qualified doctors and nurses ready to provide necessary assistance. The centers have consultation rooms, essential medical equipment, and a pharmacy with common medications.

2. What types of medical services are provided?
- General medical consultations and emergency assistance.
- Treatment for minor injuries and illnesses.
- Conducting basic diagnostic tests and providing first aid.
- Prescribing and dispensing necessary medications.
- Responding to emergencies and coordinating with shore-based medical facilities.

3. Is there a doctor available on board 24/7?
Yes, Costa Cruises guarantees that medical staff are available 24/7 to respond to any emergency situations.

4. What happens in the case of a serious medical situation?
If a passenger requires more complex treatment that cannot be provided on board, the medical team will organize evacuation to the nearest hospital at port, in cooperation with local medical services.

5. Do I need travel insurance to receive medical services?
Medical services on board are not included in the cost of the cruise. Therefore, it is strongly recommended to have travel insurance that covers medical expenses, including treatment on board and potential medical evacuation.

6. Are there special medical services for children and elderly passengers?
Yes, the medical staff on board is prepared to assist passengers of all ages, including children and elderly passengers.

7. Can passengers bring their own medications?
Yes, passengers are advised to bring their prescribed medications in their original packaging and have enough for the entire cruise. It is also recommended to bring a copy of the prescription.

8. Are there protocols for infectious diseases?
Costa Cruises follows strict sanitary regulations and safety protocols, including regular disinfection, quarantine procedures when necessary, and medical screenings to prevent the spread of infectious diseases.

9. Can I get medication for seasickness?
Yes, the medical center has seasickness medications available, and the staff can provide recommendations for reducing symptoms of motion sickness.

10. What provisions are made for passengers with special needs?
Costa Cruises provides comfortable conditions for passengers with special needs:
• All ships are equipped with accessible cabins for passengers with limited mobility.
• Onboard, there are special elevators, ramps, and accessible areas for wheelchair users.
• If necessary, passengers can request assistance from the staff.
• The medical staff is ready to provide necessary help and support.

To ensure a great cruise experience for passengers with special needs, all relevant information regarding their requirements must be provided at the time of booking. If an accompanying person or personal wheelchair is needed, there are a limited number of emergency wheelchairs available onboard, which are only for use on the ship.

11. Can pregnant women travel on Costa cruise ships?
- Pregnant women can travel with Costa Cruises if their pregnancy is no more than 24 weeks at the end of the cruise.
- All pregnant women must have a medical certificate from their doctor confirming their ability to travel.
- The onboard medical centers can provide basic assistance, but in the case of complications, it is recommended to consult a doctor before the trip.

12. Do I need vaccinations for my cruise trip?
- Costa Cruises recommends that all passengers check vaccination requirements based on the cruise itinerary.
- For some destinations (e.g., South America, Africa, Asia), certain vaccinations may be mandatory or recommended, such as yellow fever, hepatitis, or typhoid.
- COVID-19 vaccination is not mandatory but is recommended for safe travel.
- Passengers should consult their doctor or a medical center for the most up-to-date information on necessary vaccinations before traveling.
- If vaccinations are mandatory, it is advised to schedule them in advance.